Telehealth usage remains above pre-pandemic baselines, but the model is evolving.
Hybrid care—virtual for routine follow-ups, in-person for exams—improves access while preserving quality.
For patients, prepare for virtual visits: list symptoms, meds, and goals; test devices ahead of time; and confirm how labs or imaging will be ordered. For providers, integrating telehealth notes into the same EHR as in-person care prevents fragmentation and improves continuity.